Terms of Service
These terms govern the use of our services and define the scope of our responsibilities.
1. Introduction
These Terms of Service govern the use of our website and services. By submitting an inquiry or engaging our services, you agree to these terms.
2. Nature of Our Services
We act as a sourcing and export coordination service representing international buyers.
We are not manufacturers, exporters, or sellers of goods. We facilitate supplier verification, production oversight, inspection coordination, and shipment support based on the agreed scope of work.
3. Scope of Responsibility
Our responsibility is limited to the services explicitly agreed upon in writing.
- Supplier identification and verification
- Sample coordination
- Production oversight
- Inspection coordination
- Export documentation guidance
We do not assume responsibility beyond the agreed scope.
4. Supplier Relationship
All purchase agreements are entered into directly between the buyer and the supplier.
We are not a party to the sales contract and do not assume ownership, custody, or control of goods unless explicitly agreed in writing.
5. Inspections and Quality Checks
Inspection services reflect the condition of goods at the time of inspection only.
We do not guarantee future performance, durability, or compliance beyond the inspection findings provided.
6. Payments
All payments to suppliers are made directly between buyer and supplier unless otherwise agreed.
We are not responsible for payment disputes between buyers and suppliers.
Service fees owed to us are non-refundable once services have commenced, unless otherwise agreed in writing.
7. Limitation of Liability
- Supplier misconduct
- Manufacturing defects beyond inspection scope
- Shipping delays
- Customs clearance issues
- Force majeure events
- Indirect or consequential losses
Our total liability shall not exceed the service fee paid to us for the specific engagement.
8. Force Majeure
We are not responsible for delays or failures caused by events beyond reasonable control, including but not limited to natural disasters, government actions, transport disruptions, or supplier shutdowns.
9. Confidentiality
All client information shared with us will be treated as confidential and used solely for service execution.
10. Governing Law
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the courts located in India.
11. Modifications
We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.
